Terms of Service

Umetals & Parts Service Agreement and Cancellation Policy (Return of Goods)

Welcome to umetalsandparts.com (“Service”), the official website of Umetals & Parts (“Service Provider”/us). This Service agreement (“Agreement”) governs the terms and conditions of use of the Umetals & Parts platform and is entered into by you (“User”/you/customer).

By registering for or using the Service, the User agrees that he/she has read and fully understands the Agreement. By registering or using the Service, the User also agrees to have accepted the Agreement and to be bound by the terms of the Agreement and the Privacy Policy, regardless of the form of registration or use of the Service. By entering into the Agreement, the User declares to have sufficient legal capacity to enter into the Agreement. The User shall use the Service only for lawful purposes, in accordance with the Agreement and the instructions provided on the Umetals & Parts website https://umetalsandparts.com/ (hereinafter collectively referred to as the “Website”).

Use of the Service

The Service Provider hosts and maintains an online platform available on the Website that allows Users to upload their two-dimensional (2D) drawings for their manufacturing projects. Umetals & Parts maintains a manufacturing supplier programme consisting of a network of third party manufacturers (“Suppliers”) capable of performing manufacturing services on behalf of Umetals & Parts in order to offer our customers greater efficiency and the best prices and quality of manufacturing services. When a customer uploads its specifications, Umetals & Parts will subcontract with one of the Suppliers to manufacture the parts or items to be delivered in accordance with the User’s order (“Part”).

The User may view and review the order and the cost (production and delivery) provided by Umetals & Parts prior to finalising the order. No contract to manufacture any Part exists until Umetals & Parts acknowledges the User’s acceptance of its quotation/order by confirming the order. As each order is made to order, the User may not cancel an order once it has been placed.


The User is solely responsible for ensuring that the specifications in the quotation and other information submitted in the order are accurate and complete before finalising the order. The User may not amend or modify the specifications once the order has been placed.

Umetals & Parts may, at any time during the quotation, ordering and manufacturing process, revoke and/or cancel any order, if there are technical or other reasons (such as a concern about the intellectual property of the design or the legality of the part) for doing so. In such event, Umetals & Parts will refund to the User all monies paid for such Part, if any.

The User acknowledges and agrees that the Service Provider may subcontract or otherwise delegate orders placed by the User for a Part to one of the Suppliers. As such, the User acknowledges and agrees that Umetals & Parts may share the User’s specifications with the Supplier in order to process and manufacture the order. The User shall have no obligation to pay any Supplier directly.

We will process and collect data in accordance with the conditions set out in the Umetals & Parts Privacy Notice found on the Website (https://umetalsandparts.com/politica-de-privacidad/).